1.Shipping Rates
- Scale-O offers flat-rate shipping within India for all orders.
- Shipping rates may vary depending on the destination and order size.
- Express shipping options may be available at an additional cost.

2.Order Processing
- Orders are typically processed and shipped within 5 business days of the order placement.
- Order processing times may vary during peak seasons, festivals or due to unforeseen circumstances. Any delays will be communicated to customers promptly.

3.Delivery Times
- Estimated delivery times vary depending on the shipping destination and selected shipping method but our products are usually shipped in 7 days for orders in India and 14 days for orders abroad.
- Customers will receive a shipping confirmation email with tracking information once their order has been dispatched.
- Delivery times are estimates and not guaranteed. Actual delivery times may vary due to factors such as inclement weather conditions or carrier delays by the logistic services.

4.Shipping Restrictions
- Scale-O currently ships within India. For international shipping inquiries, please contact our customer service team.
- Certain products may be subject to shipping restrictions or regulations based on the destination. Customers are responsible for ensuring compliance with local laws and regulations regarding product importation.

5.Order Tracking
- Customers can track the status of their order using the provided tracking information.
- If you encounter any issues with tracking your order or have questions about its status, please contact our customer service team for assistance.

6.Shipping Address
- Customers are responsible for providing accurate and complete shipping addresses with landmark and pin code details at the time of order placement.
- Scale-O is not liable for any delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

7.Shipping Carriers
- Scale-O partners with reputable shipping carriers to ensure reliable and timely delivery of orders.
- The shipping carrier used for each order may vary depending on factors such as the destination and shipping method selected.

8.Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team:
Email: support@scale-o.com
Phone: 9909963300

Thank you for choosing Scale-O. We appreciate your business and strive to provide the best possible shipping experience for our customers.

At Scale-O, we strive to provide our customers with the highest quality products and an exceptional shopping experience. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward refund, return, and exchange policy to ensure your satisfaction.